Shipping, Returns & Exchange Policy
Please review the information below regarding the delivery of physical products, digital downloads and our returns and exchange policy.
Shipping Policy
As soon as your payment has cleared, we endeavour to dispatch any physical items purchased from our shop within 24 hours.
Your order will be prepared for shipping as quickly as possible once payment has been successfully received and cleared.
All digital downloads are provided instantly. If you experience any problems accessing your download, please let us know so we can assist you.
Return & Exchange Policy
We operate a no refund or exchange policy on all items and courses, subject to any statutory rights that may apply under applicable consumer law.
We recommend reviewing all product, course and service information carefully before completing your purchase.
Once access has been supplied or digital content has been delivered, refunds or exchanges are not ordinarily offered, subject to your legal consumer rights.
If you experience a problem with delivery or accessing a digital download, please contact us and we will assist where possible.